Parts & Service Support
Tractors Material Handling has over 4,000 line items at a market value of more than
RM 2,000,000, which are available online via real-time links to all our branches
nationwide. Additionally, with links to the MCGS Parts Distribution Centre in Singapore
and worldwide, the parts availability is further enhanced.
We also provide free inspection and advisory on part replacement, volume and special
discounts, upfront bundling on normal wear and tear parts as well as a warranty
conversion programme. Having such elaborate line parts availability for CAT lift
trucks in the industry means minimum downtime and operating costs.
Plus, access to the MCFS parts distribution centre in Singapore allows for online
inventory checks in our regional distribution network, allowing for the prompt supply
of the right part, in the right place. Coupled with quality and comprehensive technical
back up by dedicated, highly trained and experienced Product Support Specialist,
you are assured of the most effective working solutions for your operations.
Onsite Service Support
Our whole organisation is geared towards providing seamless and efficient service
to keep your material handling operations running smoothly and profitably. Our service
teams and our fleet service vehicles is on-call at all times, ensuring you have
on-site support always.
Contact Person for Parts Sales
Name : Yuen Kok Hoong
General Line : 03 8068 8003
Direct Line : 03 8068 8327
H/P No : 03 8068 8327
Email : yuen.kok.hoong@simedarby.com
Contact Person for Service
Name : Chow Wai Foo
General Line : 03 8068 8003
Direct Line : 03 8068 8323
H/P No : 019 225 7528
Email : chow.wai.foo@simedarby.com